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Delivery & Pick Up Info

 

Customer Pick Up

Here is the following options to make a order for Pick Up.
Option 1:
Simply order anything off the website and select: Pick up in store when checking out.
Option 2:
Call the store or contact a member of staff via the messenger icon to your left and can make your order and payment over the phone.
Contact us to arrange a collection time or please leave a order note.

Local Delivery Service

We are offering delivery of anything in store direct to your home.
PLEASE CHECK YOUR DISTANCE FROM THE STORE (DH6 3NL) BEFORE ORDERING (Please note we will contact you with any errors)
Delivery day is Saturday
Order cut off time is 12 noon on the day of delivery, orders after this time will be delivered the following delivery day.
Here are the rates 
  1. FREE Local Van Delivery 5 Miles & Under, Of The Store Minimum order of £30
  2. Local Van Delivery 10 Miles & Under, Of The Store Minimum order of £30 and a £5 delivery charge selected at checkout.
  3. Local Van Delivery 20 Miles & Under, Of The Store Minimum order of £30 and a £10 delivery charge selected at checkout.
  4. Local Van Delivery 30 Miles & Under, Of The Store Minimum order of £30 and a £15 delivery charge selected at checkout.
  5. Local Van Delivery 40 Miles & Under, Of The Store Minimum order of £40 and a £20 delivery charge selected at checkout.
  6. Local Van Delivery 50 Miles & Under, Of The Store Minimum order of £50 and a £25 delivery charge selected at checkout. 
Please contact us for a quote via the messenger icon to your left if you are outside of this range.
We can also deliver Reverse osmosis water and salted RO water!
(Please note you will need barrels that we can decant into or you can carry our barrels into your home to tip into a storage tank or aquarium)

 

Courier Delivery

*FREE Courier delivery for all dry goods orders over £59 this also includes frozen food, live plants etc (excluding livestock and aquariums) Up to 15kg

Hermes 48hr up to 5kg £5.99 (no livestock)

Hermes 48hr up to 15kg £9.95 (no livestock)

Please give us a call with any enquires.
LIVESTOCK WILL NOT BE SHIPPED
Live stock can be delivered with our local delivery service, see details above.